Questions About This Ring?
Are lab-grown diamonds real diamonds?

Yes, lab-grown diamonds are real diamonds with the same physical, chemical, and optical properties as mined diamonds.

What is the difference between lab-grown diamonds and moissanite?

Lab-grown diamonds are real diamonds, while moissanite is a separate gemstone known for its extra sparkle and affordability.

Are your diamonds certified?

Yes, our lab-grown diamonds come with trusted certifications such as IGI, depending on the selected stone and size. We only provide certification for stone size of more than 1 Ct.

Can people tell if a diamond is lab-grown?

No, lab-grown diamonds look identical to natural diamonds to the naked eye.

Can I customize the ring?

Yes, you can customize the stone size, shape, metal color, and gold purity based on your preference by contacting us here

Can the ring be resized later?

Yes, most engagement rings can be resized if needed after purchase.

How do I clean my lab-grown diamond or moissanite ring?

You can clean your jewelry using mild soap, warm water, and a soft brush. Regular cleaning helps maintain maximum sparkle.

Do you ship internationally?

Yes, we offer secure worldwide shipping.

How long does shipping take?

Most orders are handcrafted and shipped within 7–14 business days.

Will I receive tracking information?

Yes, tracking details are shared once your order is dispatched.

Will I need to pay customs duties or import taxes?

International orders may be subject to customs duties or local taxes depending on your country’s regulations.

What happens if my package is delayed?

If there is any unexpected delay, our support team will keep you updated and assist throughout the delivery process.

Do you accept returns?

We offer a 30-day return policy on eligible items from the date of delivery.

Can I exchange the ring if the size does not fit?

Yes, we offer ring size exchanges for eligible orders within our 30-day policy period.

Are customized or engraved items eligible for return?

Customized, personalized, or engraved jewelry does not qualify for return or exchange unless the item arrives damaged or incorrect.

What condition must the item be in for return?

Returned items must be unworn, unused, and sent back in original packaging with all certificates and accessories included.

How do I start a return or exchange?

Simply contact our support team with your order number within 30 days of delivery, and we’ll guide you through the process.

When will I receive my refund?

Refunds are processed after the returned item passes inspection and is approved by our team.

What if my order arrives damaged or incorrect?

Please contact us within 48 hours of delivery with photos of the item and packaging so we can resolve the issue quickly.

Who pays for return shipping?

Return shipping responsibility may vary depending on the reason for the return and the customer’s location.

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      Handmade with Love

      Handmade with Love

      Designed in-house, no mass production, ensuring exclusivity

      worldwide shipping

      worldwide shipping

      Secure & unmarked for privacy. Fast delivery within 2 weeks.

      Easy 30 day returns

      Easy 30 day returns

      Unsure about size or choice? Enjoy hassle-free returns & exchanges.

      24/7 Customer Support

      24/7 Customer Support

      Always available to assist with sizing, styling, and custom design inquiries.

      Sustainable Luxury

      Sustainable Luxury

      100% conflict-free stones with earth-friendly practices for guilt-free brilliance.

      Lifetime Warranty

      Lifetime Warranty

      Crafted for a lifetime. Every piece is backed by our enduring quality guarantee.